BYON8 Medical Package FAQs
You have questions? We got answers.
BYON8 medical package offers you and your family a convenient way to access healthcare from the comfort of your home with affordable monthly subscriptions. All our virtual services are accessible via the Byon8 app.
Find Answers To Your Questions About Our Medical Package
Q: What documents do we need in advance?
A: Your National ID/Passport or Driver's Licence.
Q: What benefits can I access in the BYON8 medical packages?
A: Consultations with BYON8 Doctors on the BYON8 app and outpatient services only through our network of facilities based on the package purchased.
Q: Where can I subscribe to the BYON8 medical packages?
A: Once you have downloaded the BYON8 app and registered you can subscribe to the medical package within the app and pay using Mobile money or visa / MasterCard.
Q: How do I pay for the BYON8 medical package?
A: You can pay for the medical package via Mpesa within the app.
Q: Do I have to download the Byon8 app?
A: Yes, the medical package is accessible in the BYON8 app only and once you have the package activated you get access to free consultation services immediately however all other post-consultation outpatient services are acquired 1 (for no chronic illnesses) to 3 months (for those with chronic illnesses).
Q: How long does the medical package take to be active?
A: Once you have paid for your package and you have been approved you get instant access to consult with doctors on the App.
Q: What is the amount you must pay out of pocket annually?
A: Total amount per month multiplied by 12 months with the respective discounts - Quarterly - 5% discount, Semi-Annual - 7.5% discount Yearly - 10% discount.